The
Future of PKI
Public Key Infrastructures
have lost their attractiveness as they have proved difficult to implement.
However public key systems do offer some unique advantages and are in fact
being used increasingly widely. My paper "The Future of PKI" (published
in Smart Card News in November
2002) asks how organisations can benefit from using public key structures
without the existence of a universal PKI. |
Chip
and PIN
The UK will be one of the
first countries in the world to roll out EMV payment cards with offline
PIN verification. I am acting as the Technical and Operations Director
of the Chip and PIN Programme, an independent organisation answerable to
a Steering Committee consisting of equal numbers of banks and retailers.
In that capacity I am responsible not only for producing any UK-specific
recommendations and guidelines for chip and PIN use, but also for resolving
any technical and operational issues. See www.chipandpin.co.uk
for further details. |
Low-value
cross-border payments
In December 2001 the European
Parliament published a Regulation requiring banks to charge no more for
retail cross-border euro transactions than for domestic transactions.
This poses a challenge to banks and payment schemes, whose current structures
impose high costs. There are several ways in which the technical
and commercial issues can be resolved, and I have been involved in at least
two alternative solutions. My paper in ePSO
Newsletter no. 14 addresses the issues and considers what schemes may
emerge to meet the requirements. |
Adding
Value to EMV
Although some banks (mostly
in the USA) still dispute the business case for the move to EMV, careful
modelling now shows a strong case for issuers in many countries immediately,
and in the remaining countries once the first wave has migrated.
Fraud savings are not the only source of benefits: there are direct operational
savings and risk management gains also. For acquirers and merchants,
however, the case is much less compelling, and depends on either a firm
belief in the added-value opportunities or an incentive programme funded
by issuers. This programme can take many forms, and I have modelled
several of these in order to recommend programmes best adapted to different
national markets.
There are also many opportunities
open to issuers, acquirers and processors to provide added value services
using the EMV infrastructure. See "Extracting
Maximum Value" (November 2001) |
EMV
transaction times
Many retailers, particularly
larger retailers with integrated systems, have been concerned that transaction
times would be significantly longer with EMV chip cards than with magnetic
stripe cards. Whereas it is true that the processes are more complex,
and some additional time is probably inevitable in the short term, we have
identified the steps that banks and retailers should take to keep this
additional time within acceptable bounds, and to benefit from faster transaction
times for PIN-based and offline transactions. This piece of work
appeared to remove the last technical barrier to acceptance of chip cards
by major retailers in the UK.
The paper is available to
qualified parties - please email
me if you are interested. |
Person-to-person
(P2P) payments
There is a strong trend
towards making Internet purchasing a more "inclusive" process by providing
mechanisms for more people to pay online for more types of goods and transactions.
Some of the most difficult areas are auction sales, micropayments, sales
through mobile phones and overseas cash remittances. All of these
can readily be addressed by a form of server-based account system in which
most transactions do not pass through a conventional clearing system.
There are, however, many pitfalls in seeking to set up such a system, not
least the need to meet banking and money-laundering regulations in the
relevant countries. I have advised several schemes in this regard. |
E-commerce
payment
Businesses are constantly
being advised to make their websites "transactional" - to allow people
to purchase from them. In practice, this is not easy - only a minority
of adults in Europe has a credit card, and there are no standard methods
for accepting debit cards on an international basis. The under-18s
are even less well served, although many have a bank account and they are
an attractive target for many websites. I am advising many merchants
and services on acceptance of different card types, bank giro credits and
other forms of payment, on an international scale. See
"Internet Payments" (September 2000) |
E-commerce fraud
Although many companies
are excited by the growth and potential of e-commerce, banks and card schemes
are concerned about the high levels of disputed transactions. I have
made a study of the categories and causes of these disputes, and am able
to make recommendations as to the steps merchants, issuers and acquirers
should take in order to minimise the risks and costs to them. |
"Top-ups"
for mobile telephones
Pre-paid telephones now
account for over 70% of new GSM subscriptions; the success of this new
model has surprised the networks and offers opportunities for retailers.
The "scratch card" form of payment is inefficient and many service operators
are now seeking to move to direct activation, through retail terminals
or websites. I have designed systems to accommodate several of the
business models and technologies now coming on to the market. See
"Pre-paid
Mobile Phones - Electronic Top-ups Taking Off" (July 2000) |
Retailer
smart card terminals
Every organisation which
accepts credit or debit cards in the UK needs to know how the move to chip
cards will affect it. Most large card acceptors use networks and
software to process their transactions, whereas most of the solutions proposed
for chip cards make use of stand-alone terminals.
I have been closely involved
with the British Retail Consortium's efforts to agree a co-ordinated approach
to these issues, and acted as Project Manager for the second phase of this
work. The project started by outlining the business, operational,
and functional requirements for chip in distributed retail environments,
particularly but not limited to EMV credit/debit. We went on to define
a generalised architecture for implementation of these functions, and the
interfaces and testing techniques which could be employed. Specific
account was taken in this work of the requirements of the mandatory standards
in this area, and of the opportunities afforded by open and semi-open standards
such as JavaCard and Visa Open Platform.
The British Retail Consortium's
discussion paper on this subject is available on this website.
Click
here to view this paper in HTML format
or
here to view / download in pdf format (417 kB).
Phase 2 of this project was
completed in October 1998.
Click
here to view / download (pdf format: requires Acrobat reader) |
Electronic
purses: interoperability and business case
Although electronic purses
such as Mondex and Visa Cash are no longer in favour in most countries,
they undoubtedly have a role to play in the development of payment systems,
and in the right environment could be profitable. I have modelled
several types of payment system, and am familiar with most of the schemes
in use world-wide. For an organisation considering issuing electronic
purses or operating such a scheme, I am able to advise on the characteristics
and technologies appropriate to the requirement. For acceptors and
acquirers, interoperability is the key issue, and this is also a subject
which I have studied in some depth.
See "Electronic
Purse Interoperability" June 1998 (pdf format: requires Acrobat Reader)
See "The
Business Case for Stored Value" February 1999 (pdf format: requires
Acrobat Reader)
See "Electronic
purses - a new weapon for a new strategy" June 1999 (pdf format:
requires Acrobat Reader) |